Last updated: March 02, 2026
Your trust is as precious to us as the crystals we craft. We promise to protect your personal information with the same care and intention we put into our jewelry.
We are JHUMEN, an Taiwan-based online store offering handmade crystal products.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
This Privacy Policy for JinXin International Co., Ltd. (doing business as JHUMEN) (“we,” “us,” or “our“) describes how your personal information is collected, used, and shared when you visit or make a purchase from www.jhumencrystal.com (the “Site”) or engage with us in other related ways.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
＊When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and any saved Order Information.
- Personal information you disclose to us: Names, phone numbers, email address, mailing address, billing address, usernames, passwords, contact preferences.
- Automatically through the Services: – Certain information is automatically collected when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
- Cookies & Technical data: Includes log and usage data, device data, and location data. Cookies and IP addresses used to improve your shopping experience. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. (You have control over cookies and tracking technologies. You can disable cookies via your browser settings or manage preferences through our cookie management tools. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.)
- Other third parties
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address including email address, and phone number. We refer to this information as “Order Information” and payment is processed through your chosen third party provider.
How do we use your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- Order Fulfilment and Management: Fulfill any orders placed through the Site (including processing purchases, facilitating any returns, exchanges or other transactions, arranging for shipping, and providing you with invoices and/or order confirmations.)
- Communication: To provide you with customer support, to be responsive to you, to provide effective services, to better tailor and improve the Services.
- Security: To authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services.
- Marketing and Advertising: For marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. If this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- Legal Reason: We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your rights & Choices
We are committed to honoring your rights and providing you with meaningful choices regarding your personal information. Our policy is designed to ensure transparency, control, and respect for your preferences at every stage of your interaction with our services.
You have the right to Access / Know / Correct / Delete / Manage Communication Preferences.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. We respect your preferred methods of contact and will honor your choices regarding how we communicate with you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
For more information about our privacy practices, if you have questions or comments about this notice, please contact us by e‑mail at jhumen1986@gmail.com